Support

An iPhone or iPad with iOS or iPadOS 17 or later, or a Mac with macOS 14 or later. For sync between devices: an iCloud account with iCloud Keychain turned on.

Your notes are already in iCloud, but the key that opens them has not reached this device yet. It travels through iCloud Keychain, which can take a few minutes.

• Check that iCloud Keychain is on in the device’s iCloud settings.
• Or enter the recovery key: on a device that already opens your notes, go to Settings → Security → Show Recovery Key, then type it on the new device.

Settings → Security → Show Recovery Key. Write it down or keep it in a password manager. It is the only way to open your notes if iCloud Keychain is unavailable. Nobody can restore notes without the key — the developer included.

The sync status is shown at the bottom of the sidebar and in Settings → iCloud.

• Make sure the device is signed in to iCloud and online.
• Press Sync Now in Settings.
• A large import or many attachments can take a while to upload; the number waiting to be sent is shown in Settings.

Open the notebook’s menu and choose Sharing…, then invite people by their Apple Account. They need SealNote too. The notebook opens for them once one of your devices has issued them its key — usually within a minute while SealNote is open on your device.

Settings → Import. For UpNote, export all notes as Markdown and pick the export folder. For Evernote, export a notebook as an ENEX file and pick that file, or a folder of such files. Importing the same export twice does not create copies.

Settings → Security → Lock when leaving the app. The app then opens with Face ID, Touch ID or the device passcode.

Settings → Account → Delete All Data… removes every note, notebook and attachment from the device, from your iCloud and from your other devices, together with the encryption key. This cannot be undone.